Customer support
Yesterday I went to few shops to buy a tonner cartridge. But I couldn't find any in the racks. So I asked the sales person, whether they have anything in stock or do they carry or will be available in few days. But the reply I got from them is "Don't know". It was very strange to me that as a sales person they should know those details. Even they didn't showed any interest in checking those. In a big store why the management or the concerned is not carying about these things? Is that because of these small things which is less than $100? Will they check and take care of the customer if they buy a $4000+ worth of Plasma TV? The funny thing is all the shops I went they told me the same answer without any change in the word. But finally I ordered thru online as always.